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Shipping and Delivery Policy

At Urbantech Industrial, we are committed to ensuring a seamless and reliable shopping experience for our valued customers. Our Shipping and Delivery Policy outlines important information about the shipment of your orders.

Shipping Methods: All orders placed with Urbantech Industrial are shipped via Standard Ground Shipping.

Shipping Fees:

• Orders totaling $100 and above are eligible for FREE Standard Ground Shipping.
• For orders below $100, a flat shipping fee of $12.95 will be applied.

Delivery Time: We understand that timely delivery is important to you. We aim to process and ship orders within 2 business days. After your order has been shipped, the estimated delivery time for Standard Ground Shipping is approximately 3 to 7 business days, depending on your location. Please note that unexpected circumstances such as extreme weather conditions or other external factors may impact delivery times. We appreciate your patience and understanding in such situations.

Shipment Tracking: Upon shipping your order, we will provide you with a tracking number via email, allowing you to monitor the status and whereabouts of your package. You can use this tracking information to estimate your delivery date more accurately.

Shipping Locations: We currently offer shipping services within the continental United States. Unfortunately, we do not ship to international destinations or to P.O. boxes at this time.

Order Confirmation: After you place an order, you will receive an email confirmation with the details of your purchase. Please review this information carefully to ensure accuracy. If you notice any discrepancies, please contact our Customer Support team as soon as possible.

Change of Delivery Address: If you need to update the delivery address for an order that has already been placed, please reach out to our Customer Support team promptly. We will do our best to accommodate your request, but please note that changes may impact the delivery time.

Contact Us: For any questions or concerns regarding your order, our Shipping and Delivery Policy, or for general inquiries, please feel free to contact our Customer Support team at sales@urbantechindustrial.com.

Thank you for choosing Urbantech Industrial for your supply needs. We are dedicated to providing you with the highest level of service and satisfaction throughout your shopping journey.

Last Updated: 11/05/2023